Terms of Service

1. Acceptance of Terms

By accessing or using Zero Confines (“the Service”), operated by Elton Rivas (“we”, “us”, “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Zero Confines provides an operational framework platform including diagnostic assessments, framework guidance, playbooks, templates, a dashboard for tracking operational progress, and educational content through articles and newsletters.

3. User Accounts

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to create an account
• One person or entity may not maintain more than one account

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or its infrastructure
• Scrape, crawl, or use automated means to access the Service without permission
• Redistribute, resell, or sublicense any content from the Service without written consent

5. Intellectual Property

All content on Zero Confines — including the framework methodology, articles, playbooks, templates, assessments, software, and design — is the intellectual property of Elton Rivas and is protected by copyright and other intellectual property laws.

Your use of the Service does not grant you ownership of any content, code, or data you may access. Playbooks and templates downloaded through the Service are licensed for your internal business use only and may not be redistributed.

6. Your Data

You retain ownership of any data you input into the Service, including diagnostic responses, framework progress, and company information. We will not share your data with third parties except as described in our Privacy Policy.

You may request export or deletion of your data at any time by contacting us.

7. Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

The framework, assessments, and content provided are for informational and educational purposes. They do not constitute professional business, legal, or financial advice. You are responsible for your own business decisions.

8. Limitation of Liability

To the maximum extent permitted by law, Zero Confines and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, regardless of whether we have been advised of the possibility of such damages.

9. Termination

We reserve the right to suspend or terminate your account at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or the Service. You may also delete your account at any time.

10. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by updating the “Last updated” date on this page. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law provisions.

12. Contact

Questions about these Terms? Contact us at info@zeroconfines.com.